Keen to get answers to some of our followers’ questions and to help further encourage more people of the benefits of switching to renewable energy at home, we spoke to Bulb co-founder Hayden Wood…
Tell us about your backgrounds? Where did the inspiration and idea for Bulb come from?
“Amit and I had been friends for several years and had both been working in the energy industry. For a long time we’d discussed the inefficiencies of the market, and had grown frustrated at how consumers always ended up getting a bad deal – poor customer service, rip-off tariffs and a lack of renewable options.
We realised that there wasn’t a company out there solving these problems, and so in 2014 we both left our respective jobs to set up Bulb.”
What were your aims when you founded the company and how have they evolved?
“We’re aiming to make the industry better with Bulb by making energy simpler, cheaper and greener. That’s why we have a clear mission that underpins everything we do, which is to help people save on their bills and reduce their carbon emissions.”
How many customers does Bulb now have – is this growth a surprise to you?
“Since we began four years ago, we’ve managed to grow Bulb from an idea between two friends, into the UK’s biggest independent energy supplier. This is something we didn’t expect, and is a real privilege. We’re proud today to supply over 1.3 million homes across the UK with affordable, renewable energy. Our growth shows that we’re dispelling the myth that green energy has to cost more.”
Tell us about any awards and accreditations plus your customer feedback?
“We’re the highest rated energy supplier on Trustpilot, with a score of 9.6. This year we also won three awards from uSwitch including ‘Easiest to switch to’, ‘Best deal for you, and ‘Best green services’.”
Why should people consider switching to Bulb?
“Bulb make energy simpler – so we make your life easier. You can switch to Bulb in just two minutes. We’ve got one, simple tariff for all. And you can speak to a human when you have a question.
We make energy cheaper – so we help you save money. We invest in technology to reduce costs. And we pass savings on to our members.
We make energy greener – so we help protect our planet. This isn’t about being do-gooders; it’s just about doing what makes sense for our environment and future generations.”
Where does your electricity come from?
“Bulb provides its members with 100% renewable electricity. For every unit used, we make sure a unit is produced and put on the grid by a renewable source including solar, wind and hydro. We have direct relationships with renewable generators across the UK to purchase their output, and we also purchase renewable energy from the wholesale market.”
And your gas?
“Our gas is 100% carbon neutral, and ten percent is green gas produced from renewable sources like food or farm waste, making us the biggest supplier of green gas in the UK. We offset the rest of the gas we supply by supporting carbon reduction projects around the world.”
Do you hope to source a higher proportion of gas through green energy in the future?
“We’re currently the largest supplier of green gas in the UK, only four years after becoming an energy supplier. We think this is something to be proud of, especially as there was no renewable gas in the UK grid six years ago. We hope in the future to be able to increase the proportion of green gas we offer and will keep looking at how we make this a possibility.”
What is the environmental benefit and impact for the average Bulb home?
“Every year, the average Bulb member saves 3.5 tonnes of CO2 from entering the atmosphere, which is similar to planting 1,770 trees!”
What next for Bulb?
“We want to continue growing across the UK, but we’re also excited to announce that we’re bringing Bulb’s affordable, renewable energy to people in France, Spain and Texas. We’re starting with a soft launch for family and friends later this year, followed by a full launch early next year.”
Read our blog on our top five recommended green energy suppliers.
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